Jjun88 Privacy Policy — Malaysia Member Personal Data Protection

Jjun88 ("we", "our platform") values the privacy of every individual who uses our services. This Privacy Policy outlines our commitment to managing, protecting, and respecting the personal information you share with us when using the jjun88 platform.

This policy applies to all users of the jjun88 platform, including website visitors, registered members, and anyone who interacts with our services through our website, mobile app, or other communication channels we provide.

By registering as a jjun88 member or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with Terms and Conditions which together form the complete agreement between you and jjun88.

Jjun88 collects only the data genuinely needed to deliver the best experience to you. The following are the categories of data we collect:

Identity Data:

• Full name as it appears on a valid identification document
• Date of birth for age verification purposes (18 years and above)
• Identity card number, passport, or related KYC documents
• Current residential address and postcode
• Nationality and country of residence

Contact Data:

• An active and accessible email address
• A valid Malaysia mobile phone number
• The username you chose during registration

Financial Data:

• Bank account number and payment details for deposit and withdrawal purposes
• Deposit and withdrawal transaction history within the platform
• Payment method used (FPX, e-Wallet, bank transfer)

Platform Usage Data:

• Game history, wagering activity, and in-platform actions
• Records of interactions with the customer support team
• Login, timestamps, and session information
• Account settings options and communication preferences

Technical Data:

• Your device's IP address
• Browser type and version used
• Device type (computer, smartphone, tablet)
• Operating system and related technical information

Your personal data is collected through the following channels:

• Account Registration: Information you fill in directly during the process of creating a new account at jjun88.
• KYC Verification: Documents you upload for identity verification purposes to meet regulatory requirements.
• Financial Transactions: Information provided when you make a deposit or request a fund withdrawal.
• Platform Usage: Data generated automatically when you play games, interact with the platform, or contact customer support.
• Cookies and Similar Technologies: Data collected automatically through cookies, web beacons, and other tracking technologies described in Section 6.
• Communications: Information you share when contacting the support team via live chat, email, or other channels.

Jjun88 uses your personal data for the following lawful and stated purposes:

• Account Management: Creating, verifying, and managing your member account, including the required KYC process.
• Service Provision: Enabling you to access all features of the jjun88 platform, including games, deposits, withdrawals, and the VIP programme.
• Payment Processing: Processing deposit and withdrawal transactions securely and accurately to the correct account.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
• Legal Compliance: Fulfilling applicable regulatory and legal obligations, including anti-money laundering (AML) requirements.
• Service Improvement: Analysing usage patterns to improve the user experience, platform performance, and content offered.
• Service Communications: Sending important information related to your account, transactions, promotions you have subscribed to, and platform updates.
• Customer Support: Helping you resolve any technical issues or account-related inquiries.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support.

Jjun88 will not use your personal data for any purposes beyond those stated without first obtaining your consent.

Jjun88 takes your trust seriously. We do not sell or disclose your personal data to third parties except in the following limited circumstances:

• Service Providers: Companies we engage to manage certain aspects of the platform, such as payment processing, identity verification, and technical support. These providers are bound by strict confidentiality agreements and may only use your data for the purposes specified.
• Regulatory Authority: Disclosures required by law to regulatory bodies, law enforcement agencies, or courts when lawfully ordered.
• Fraud Prevention: Sharing information with security partners for the purpose of detecting and preventing fraud within the industry.
• Business Transfers: In the event of a merger, acquisition, or sale of jjun88 assets, your data may be transferred to the successor entity, subject to notice being given to members.

Jjun88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Cookies required for core platform operations such as session login, security, and essential functionality. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Analytics cookies that help us understand how users interact with the platform — most visited pages, time spent, and any technical issues encountered.
• Functional Cookies: Cookies that remember your preferences such as language, display settings, and personal preferences to provide a more tailored experience.
• Security Cookies: Used to detect and prevent fraudulent activity and to ensure your login session is protected from unauthorised access.

You can manage or disable certain cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some jjun88 platform features.

Jjun88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure:

• 256-bit SSL Encryption: All communications between your device and jjun88 servers are encrypted using the latest TLS protocol, ensuring your data cannot be intercepted in transit.
• Strict Access Control: Only authorised personnel with a legitimate business need may access member personal data. All access is logged and monitored.
• Two-Factor Authentication (2FA): jjun88 offers and encourages the use of 2FA on all member accounts for an added layer of security.
• Continuous Monitoring: Our security system operates 24 hours a day, 7 days a week to detect and respond to any security threats promptly.
• Secure Data Backup: Data is backed up regularly in a secure, isolated environment to ensure rapid recovery in the event of any incident.
• Regular Security Audits: The jjun88 platform undergoes regular penetration testing and security audits by independent experts to identify and address vulnerabilities.

As a jjun88 member, you have the following privacy rights, which we fully respect:

Jjun88 will process all privacy-related requests within 14 working days from the date the request is received. If additional time is required, you will be notified promptly.

Jjun88 retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active at jjun88, plus the minimum retention period required by law.
• Transaction Data: Financial transaction records are retained for a minimum of 7 years in accordance with anti-money laundering (AML) requirements and financial reporting obligations.
• KYC Data: Identity verification documents are retained for the duration of the active account and 5 years after account closure.
• Communication Logs: Customer support interaction records are retained for 2 years for reference and quality control purposes.
• Technical Data: Technical logs and session information are stored for 90 days for security purposes and troubleshooting.

When your data is no longer required and there is no legal obligation to retain it, jjun88 will securely delete or anonymise that data.

Jjun88 is an exclusive platform for individuals aged 18 years and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.

Should we discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate action to delete that data and close the account in question without any refund.

The strict KYC process we implement is one of the key measures to ensure this minimum age requirement is fully complied with by all members using the jjun88 platform.

The jjun88 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. This Privacy Policy applies solely to the jjun88 platform.

Jjun88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately to understand how your data is handled there.

Jjun88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

• You will be notified of any material changes to this policy via email notification or a prominent notice within the platform at least 14 days before the changes take effect.
• Minor changes that do not materially affect your privacy rights may take effect immediately upon publication.
• The "Updated" date at the top of this document indicates when this policy was last reviewed.
• Your continued use of the jjun88 platform after any policy changes take effect constitutes your acceptance of the updated policy.

If you have any questions, concerns, or wish to submit a request regarding your privacy rights, the jjun88 team is always ready to assist you.

• Live Chat: The fastest way to get immediate assistance — available 24 hours a day, 7 days a week, directly on the jjun88 platform.
• Privacy Email: Send your written enquiry to [email protected] — we will respond within 2 business days.
• Help Center: Visit the page FAQ for answers to our most frequently asked privacy questions.

When submitting a privacy rights request, please include your account username and a clear description of your request to help us process it faster and more accurately.